How can we help?

We answer every email, usually within one business day.

Account

How do I sign in?

Avocart uses Sign in with Apple or Sign in with Google. There is no password to remember or reset.

How do I delete my account?

Open Profile, tap Settings, then Delete account. This deletes your account, your household and your data. If you cannot open the app, email us from the address on your account.

Activity

How do I connect Apple Health?

Avocart asks for access the first time you open the feed. To change it later, open the iPhone Settings app, then Health, then Data Access & Devices, then Avocart. Avocart reads steps, active energy, exercise minutes and workouts. It never writes to Health.

How do I connect WHOOP?

Open Profile, tap Settings, then WHOOP. Sign in to WHOOP and allow access. To disconnect, tap WHOOP again.

Why does my feed say “Low activity today”?

The feed compares today’s activity with your usual level, which you set in your profile. Early in the day, most people have low numbers. The feed updates as your day goes on.

Recipes and households

How do I add someone to my household?

Open Profile and tap the + button. Add their name, diet, exclusions and body details. Each person gets their own targets.

How do I make a version for someone else?

Open a recipe. In the version box under Ingredients, pick the person and tap save. Avocart saves a new recipe that fits their diet. The original stays as it was.

A nutrition number looks wrong.

Nutrition values are estimates from the ingredient list. Send us the recipe name and what looks wrong, and we will check it.

Orders

Who handles my order?

Instacart. Avocart sends your shopping list to Instacart and you check out there. For help with an order, payment or delivery, contact Instacart support. For problems with the list Avocart built, email us.